Disability Inclusion Services

Transform your organisation with authentic, strategic disability inclusion solutions backed by lived experience and proven expertise

Organisational Disability Inclusion Audits & Strategy Development

The need

Many organisations struggle to move beyond basic legal compliance to create meaningful disability inclusion. They often lack understanding of the real barriers disabled people face and how to systematically address them. Without authentic insight and strategic planning, inclusion efforts remain superficial, missing opportunities to tap into disabled talent and serve disabled customers effectively.

What I offer

Comprehensive organisational assessments combining lived experience with strategic expertise. I conduct thorough audits of your current practices, policies, and culture, then develop tailored action plans that address systemic barriers.

  • Complete accessibility and inclusion audit across all organisational functions
  • Strategic roadmap development with measurable outcomes and timelines
  • Policy review and development for legal compliance and best practice
  • Leadership coaching on disability inclusion strategy

Client benefits

Move from compliance to competitive advantage. You’ll gain a clear, actionable strategy that reduces legal risk, improves your reputation, expands your talent pool, and opens new market opportunities. My approach ensures sustainable change that genuinely improves outcomes for disabled people while delivering measurable business value.

Accessibility Training & Culture Change Programmes

The need

Organisations often view disability through outdated charity or medical models, leading to awkward interactions, inadequate support, and missed opportunities. Staff lack confidence in disability etiquette and understanding of diverse needs. Without proper training, even well-intentioned efforts can perpetuate barriers and stereotypes.

What I offer

Engaging, transformative training programmes that shift mindsets from accommodation to inclusion by design. Drawing on my media training and public speaking experience, I deliver sessions that challenge assumptions and build genuine understanding.

  • Executive leadership training on disability inclusion strategy
  • Organisation-wide disability awareness and etiquette training
  • Specialised training for HR, customer service, and frontline teams
  • Interactive workshops combining lived experience with practical skills
  • Ongoing culture change support and measurement

Client benefits

Create a genuinely inclusive culture where disabled employees and customers feel valued and supported. Reduce discrimination risks, improve employee engagement, and enhance customer satisfaction. Your teams will gain confidence and skills to interact naturally with disabled people, turning inclusion from a challenge into a strength.

Accessible Service Design & User Experience Consultation

The need

Many services and digital platforms are designed without considering disabled users, creating barriers that exclude potential customers and service users. Retrofitting accessibility is costly and often ineffective. Organisations need expertise to design inclusion from the ground up, ensuring their offerings work for everyone.

What I offer

User-centered design consultation that prioritises accessibility from conception to implementation. Leveraging my experience developing award-winning accessible digital platforms and understanding diverse user needs across the disability spectrum.

  • Accessible website and digital platform design consultation
  • Service redesign with disability inclusion at the core
  • User journey mapping for disabled customers
  • Accessibility testing with real disabled users
  • Training for design and development teams

Client benefits

Reach the 14 million disabled people in the UK with services that actually work for them. Avoid costly retrofitting and legal challenges while creating better experiences for all users. You’ll gain competitive advantage through truly inclusive design that opens new markets and demonstrates your commitment to equality.

Disability Confident Employer Certification & Workplace Inclusion

The need

Despite being the UK’s largest minority group, disabled people face a 28% employment gap. Employers want to be inclusive but often lack confidence in recruitment, workplace adjustments, and career development for disabled employees. Many struggle with the Disability Confident scheme requirements and fail to create genuinely inclusive workplaces.

What I offer

End-to-end support for creating disability-inclusive workplaces, from recruitment to retention and progression. My experience managing diverse teams and understanding both employer and employee perspectives ensures practical, effective solutions.

  • Disability Confident certification support and guidance
  • Inclusive recruitment process design
  • Workplace adjustment consultation and implementation
  • Line manager training on supporting disabled employees
  • Career development pathways for disabled talent
  • Employee resource group development

Client benefits

Access untapped talent pools and reduce recruitment costs while building a reputation as a truly inclusive employer. Improve employee retention, reduce absence rates, and boost innovation through diverse perspectives. You’ll gain confidence in supporting disabled employees and meet your diversity targets with authentic, sustainable approaches.

Ready to transform your organisation?

Let’s discuss how we can create meaningful disability inclusion that drives real impact for your organization and the disabled community.